In this Canada Direct review, we'll take a closer look at the Canadian-based immigration consultancy that provides personalized assistance and advice to all temporary and permanent resident visa applications. They also provide assistance with Business visas and Citizenship Services. As per their website, they do claim to have a team of RCIC’s however, there are no mentions of the particular representatives.
Where Canada Direct is based in Canada, they also have addresses in the UK, Spain and Israel.
Upon landing on the home page of the Canada Direct website, we find that it is a very basic one-page layout which lacks both practical information and functionality when compared to other immigration sites.
The website home page kicks off with an eligibility checker and proceeds with some client testimonials which unfortunately do not link to any platforms, as well as a short video under the Why Choose Us section. As we conclude toward the footer of the page we find some useful information which includes a site map, Privacy Policy and a Terms of Service section.
Where the home page does leave a lot to be desired, a breakdown of their services and pricing can be seen under their Terms of Service section. Their website is owned and operated by CAIC IMMIGRATION CL, Calle Balmes 173, 08006, Barcelona, Spain. This supports the notion that this company is spread over multiple countries.
Canada Direct does not have much social media presence and is not very active nor responsive across the relative online platforms found. As per their website, they do have a live chat widget linked to their Facebook account, when messaging the service all that is received is an automated response with no option to chat with an actual representative.
With no direct links to any social media platforms, it seems that Canada Direct only has a Facebook page. Where their most recent post is circa March 2021, they do have a Facebook following of 24,172 with 22,378 likes. Which in our experience in reviewing businesses of this nature is quite low.
Upon searching the world wide web for Canada Direct reviews, we find that most of them are negative, and this can be confirmed by their poor Trustpilot rating of 2.5 stars with a total of 48 reviews. As per their Trustpilot page, they have not responded to any of their negative reviews. This, coupled with their radio silence on their Facebook page, leaves many questions relating to whether or not they are still trading.
The conclusion of this Canada Direct review is that we are unable to confirm whether they are regulated along with who exactly their RCIC’s are. Their online presence also doesn’t promote or assure much trust as they are not very active at all and do not respond to negative reviews. Due to the lack of available information on Canada Direct, we would not recommend using their services.